We offer 24/7 support from our team of highly qualified Sussex and Surrey-based engineers as standard. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.
We have reduced our actual Power Usage Effectiveness (PUE) to an incredible 1.14.
PUE is calculated by dividing the total amount of power a data centre consumes by the amount used by its IT equipment. A PUE score of around 2 for a data centre is average, while 1.5 is considered efficient.
Anything below this is very difficult to achieve (which is why many data centres don't even try). Only a few other facilities are able to operate at 1.1-1.4, making 4D Surrey one of the greenest data centres in the UK.
Our dedicated UK fibre network provides a transparent, layer-2 connection (with full support for 802.1q / QinQ vLANs) between any of our on-net locations.
Connections are provisioned across our core network and a backup route is provided as standard. This means that should the primary route fail due to a fibre break or equipment failure then your connection will re-route, almost instantly, through another path on our network ensuring your data can still get through.
A list of the 4D connected data centres is below. We also have the potential to connect to many other data centres through our partners.
You can also see the carriers we connect to on our high-level network map:
There are two options for IP transit; the first being ‘full transit’ and the second being ‘partial transit’:
Full transit provides you with all the routes available on the internet ensuring delivery of your IP traffic to and from every location.
Partial transit, on the other hand, includes just peering connections, which are the routes learnt from other networks that we peer with both privately and on exchanges such as Lonap or LINX.
Our IP transit services are fed directly from our Cisco ASR-based core network which has over 40 Gbps of capacity. We provide a multihomed feed of routes from Tier 1 carriers such as GTT, NTT and Telecom Italia, as well as peering routes on Lonap and LINX exchanges.
Transit is available in any of our on-net locations and is backed by our 99.999% uptime SLA.
Our network map includes a high-level representation of our core network and our connections to IP transit providers:
Costs are dependent on the quantity of IP transit required (in Mbps) and the location where it needs to be supplied.
Please contact us on 020 7183 0602 and one of our network specialists can put together a quote for you.
As a provider of cloud services, 4D can offer fast and flexible Virtual Machines that can be connected into your physical hardware colocated in one of our data centres through a dedicated cross-connect.
This has the major advantages of: additional security (you know exactly where your cloud solution is located); speed (a dedicated cross-connect will ensure real-time speeds between your cloud platform and collocated servers); and cost savings (as you don’t have to send the data from your rack over the internet to your cloud solution) – we literally run a copper or fibre cross-connect from your rack into our cloud infrastructure.
And there’s just one supplier to call.
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