24/7 UK Support

We offer 24/7 support for cloud, colocation , connectivity and cyber security services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

Latest Insight

How does immersion cooling work and how effective is it?
How does immersion cooling work and how effective is it?

Despite all the progress made with immersion cooling since the technique was first... Read more

How MSPs can strike the right balance between technical and commercial
How MSPs can strike the right balance between technical and commercial

For Managed Service Providers (MSPs), providing an awesome customer experience (your... Read more

Post-Brexit and post-pandemic: businesses want secure data in the UK
Post-Brexit and post-pandemic: businesses want secure data in the UK

In 2020 UK businesses had to handle the Covid-19 pandemic and the end of the Brexit... Read more

Latest steps towards the UK being granted data adequacy by EU
Latest steps towards the UK being granted data adequacy by EU

Earlier this year we wrote 'A plain English guide to UK / EU data transfers in 2021' ... Read more