24/7 UK Support

We offer 24/7 support for cloud, colocation , connectivity and cyber security services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

Latest Insight

INFOGRAPHIC: 6 tech factors essential to successful remote working
INFOGRAPHIC: 6 tech factors essential to successful remote working

Remote working can provide a lot of benefits for a company – with employees having... Read more

Hybrid cloud adoption accelerates as a result of Coronavirus pandemic
Hybrid cloud adoption accelerates as a result of Coronavirus pandemic

As businesses are bracing for the long-term impact of Covid-19 one thing is becoming... Read more

How a data centre can help a VFX company
How a data centre can help a VFX company

Lockdown forced a lot of VFX companies to work from home for the first time, but most... Read more

Long-term remote working – building IT for a new culture
Long-term remote working – building IT for a new culture

The UK government recently announced that from August it will be for employers to... Read more