24/7 UK Support

We offer 24/7 support for cloud, colocation , connectivity and cyber security services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

Latest Insight

The evolution of data centre cooling and what you need to look for
The evolution of data centre cooling and what you need to look for

Data centres have always required some kind of cooling system. But as IT systems... Read more

How important is it for a data centre to offer remote hands?
How important is it for a data centre to offer remote hands?

Remote hands is a service some data centres provide alongside colocation where they... Read more

Comparing protection: Not all DDoS mitigation is created equal
Comparing protection: Not all DDoS mitigation is created equal

DDoS (Distributed Denial of Service) attacks totally bypass firewall security and... Read more

The ticking time bomb in your in-office server room
The ticking time bomb in your in-office server room

Avoiding unnecessary risk during a pandemic is the logical position that most... Read more