24/7 UK Support

We offer 24/7 support for cloud, colocation , connectivity and cyber security services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

Latest Insight

The effects of power outages - How 4D Data Centres has avoided them
The effects of power outages - How 4D Data Centres has avoided them

4D have been operating UK-based colocation data centres since 2007, and in that time... Read more

Why HPC and AI Need one another
Why HPC and AI Need one another

High-Performance Computing (HPC) and Artificial Intelligence (AI) are fundamentally... Read more

Will 2020 be the year your company adopts High Performance Computing (HPC)?
Will 2020 be the year your company adopts High Performance Computing (HPC)?

HPC is revolutionising what companies can do with their data analysis. It's being... Read more

Event Roundup: 4D at Sweethaven’s Cyber Security Workshop
Event Roundup: 4D at Sweethaven’s Cyber Security Workshop

On Thursday 30th January 4D’s CEO, Jack Bedell-Pearce, was a guest speaker at... Read more