24/7 UK Support

We offer 24/7 support for cloud, colocation , connectivity and cyber security services from our team of highly qualified Sussex and Surrey-based engineers. So, when you need help we’re immediately available on the phone, by email or through our online ticketing system.

Ad hoc technical support costs

Support from real people

  • A named account manager
  • Phone, email and face to face support
  • Access to senior IT and business experts
  • 24/7 on-site, UK-based support
  • Excellent maintenance communications

Managed Services

4D can help relieve the burden of resourcing and managing your services. We provide a range of managed services taking care of everything from set-up through to daily monitoring leaving you free to focus on the bigger picture.

Clients say:

  • “I cannot fault your technical assistance”
  • “A superb 24-hour support model manned by communicative & friendly staff”
  • “Maintenance communication is somewhere you excel”
     

Service status

Latest Insight

The difference between colocation and a data centre
The difference between colocation and a data centre

When your IT needs outgrow the capacity of your in-house server room – whether in... Read more

How to adjust your digital transformation strategy post-pandemic
How to adjust your digital transformation strategy post-pandemic

It’s no secret that the Covid-19 pandemic has fast-tracked digital and cloud... Read more

Why your IT doesn’t need to be hosted in a London data centre
Why your IT doesn’t need to be hosted in a London data centre

Moving your IT to colocation or cloud is an IT upgrade which boosts your flexibility... Read more

Why data centre location is important - Cost, travel time and latency
Why data centre location is important - Cost, travel time and latency

Cost, security, reliability – there are a lot of factors to consider when choosing a ... Read more