Unique Insight and industry updates

Customer Service. It's so important to a business like ours, so we hold an annual client feedback survey to get an overall feel for how we're performing as well as giving clients another opportunity to praise or criticise any aspect of our performance.

Here are the headlines for 2015:

It appears Mumsnet has undergone a sustained attack in both the virtual and physical world in the form of a DDoS and ‘Swatting’ incident respectively.