Home Insight Better Business Connectivity: improving productivity via technology

Watch our CEO, Jack Bedell-Pearce, speak at the Gatwick Diamond Educational Seminar, explaining how reliable business connectivity is important for good business performance.

[Read: What to do if your office broadband isn’t up to remote working]

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How expensive in network downtime?

Losing connection to the internet costs thousands of pounds to UK businesses - during 2016/2017, UK businesses are estimated to have had 149 million hours of internet downtime, the cost of which was £12 billion in lost productivity to the economy.

That's now a few years ago - today, this cost is almost certain to be much higher. When there is a lost connection, the average cost to an SME can range anywhere from £4,000 to £16,000.

And this doesn't include the damage to your reputation caused by downtime. If customers have been disappointed to find your services are unavailable when they needed them, they might look elsewhere.

What are your options?

Currently, you have four widely available options for broadband- Asymmetric Digital Subscriber Line (ADSL) 2+, FTTC (Fibre to the Cabinet), and 100Mbps or 1Gbps leased line.

Deciding which network connection and what speed is best for your company depends on a range of factors, including: 

  • How many staff are accessing the internet and what they're using it for
  • How many staff work from home
  • Whether you have multiple offices that need to be connected together
  • What you can you afford
  • How often you make regular use of VoIP services
  • How regularly and how much data you back up
  • Your use of cloud services
  • How scalable you need your connectivity to be

You can watch the above video for more details on the business connectivity options.

Offices and work spaces are constantly evolving, and having a properly connected business will only grow more important over time. To stay connected to both your staff and your customers, proper network connectivity is essential for modern businesses, so make sure you're on the best connectivity plan for your company.

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