RESPONSIV

Responsiv is a digital transformation solutions company based in Bracknell, with key focus on enterprise integration and business process automation. They have more than 20 years of experience delivering consulting resources and solutions across a range of industries including public sector (central and local government, NHS, fire and rescue services), finance, retail, utilities, agriculture and industrial.

 

As cloud hosted services continue to grow their presence in the market, Responsiv recognised the need to expand their product portfolio with cloud services that can provide greater flexibility to their customers.

One of the fundamental challenges for Responsiv was figuring out whether the virtual infrastructure of a bespoke cloud could be trusted. Challenges were avoided by working with Redcentric to create a new environment from scratch on the Redcentric platform, tailored to their needs. Today, Responsiv and Redcentric work together on a regular basis on various projects, with Redcentric acting as a consultant to provide advice and support as Responsiv continues to grow.

Knowledge skills transfer

Account management that demonstrates expertise and knowledge

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Rapid response to questions and issues

Provide customer confidence

Value alignment to consistently deliver reliable support and excellent customer service

The Challenge

Responsiv were new to Hyper-V and wanted some reassurance and support with this new technology. Because of this, they needed an infrastructure partner that they could rely on to keep their IT online, secure, and up to date.

Once the project was underway, they also experienced challenges with their firewall, which further complicated the migration. The Redcentric team were able to provide specialist expertise to help with firewall configuration within virtual machines.

Working together with Redcentric, has helped Responsiv deliver an exceptional cloud platform. Our goal was to construct a secure and reliable Platform-as-a-Service (PaaS). Redcentric entered the picture on time to help us deliver to client’s requirements and expectations.

Continuing to grow with a reliable cloud platform from Redcentric

With the flexibility and scalability offered by Redcentric’s platform, Responsiv have built their Responsiv Cloud; a secure cloud platform that provides greater flexibility to their end customers. With Redcentric’s infrastructure continuing to provide resilience and reliability, Responsiv have a trusted partner to provide expert guidance and insight on new projects.

As Responsiv’s customer base continues to grow, so can their cloud portfolio and the range of solutions they offer thanks to Redcentric’s comprehensive range of managed infrastructure solutions. Redcentric are proud to be working with a business that prioritises customer service as much as we do, and are excited to support Responsiv into the future.

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0800 983 2522 sayhello@redcentricplc.com