Jargon Buster

ADSL

Asynchronous digital subscriber line

APC

APC stands for “American Power Company” - APC makes the high quality power distribution unit that we use at 4D allowing for real-time power monitoring and remote control of outlets for reboots.

AS Number (“AS”)

An AS is a group of IP networks managed by one or more network operator(s) that has a single and clearly defined external routing policy. Exterior routing protocols, such as BGP, are used to exchange routing information between AS’s. The more networks the traffic has to traverse to reach its destination the longer the ‘AS Path’ will be and, generally, the higher the latency. The 4D Data Centres AS number is ‘AS 31463’. You can find out more about our network from the looking glass and at this link.

ASP

Application service provider

Backhaul

Rack connections function like site-to-site connections but stretch between datacentres.

In a traditional telecommunications network the backhaul portion of the network comprises the intermediate links between the core network, or backbone, of the network and the small subnetworks at the "edge" of the entire hierarchical network.

For example, while mobile phones communicating with a single mast represent a local subnetwork, the connection between the mast and the rest of the world begins with a backhaul link to the core of the telephone company's network (via a point of presence).

Visualizing the entire hierarchical network as a human skeleton, the core network would represent the spine, the backhaul links would be the limbs, the edge networks would be the hands and feet, and the individual links within those edge networks would be the fingers and toes.

BPS

Bits per second

Carrier neutral

Clients can choose their internet service provider and are not tied to taking connectivity from a provider which also owns the data centre.

CGI

Common gateway interface

CRAC units

Computer room air conditioning unit

DHCP

Dynamic host configuration protocol

DHTML

Dynamic hypertext mark-up language

DNS

Domain name system

DR

Disaster recovery

DSL

Digital subscriber line (or loop)

EASTER EGG

A virtual Easter egg is an intentional hidden message, in-joke or feature in a work such as a computer program, web page, video game, movie, book or crossword. The term was coined—according to Warren Robinett—by Atari after they were pointed to the secret message left by Robinett in the game Adventure. Example

FM-200

A waterless (gas) fire-suppression system

FTP

File transfer protocol

GPRS

General packet radio service

GSM

Global system for mobile communications

GUI

Graphical user interface

HTML

Hypertext mark-up language

HVAC

Heating, ventilation and air conditioning

ICANN

Internet corporation for assigned names and numbers

IMAP

Internet message access protocol

IP

Internet protocol

ISDN

Integrated services digital network

ISP

Internet service provider

KBPS

Kilobits per second

LAN

Local area network

LINX

London internet exchange

Looking Glass

A network looking glass provides the ability for a third party to view expanded information relating to backbone routing of our network. This covers ping, traceroute and BGP information showing the number of routes as well as information on whether specific routes are available from the 4D network. This can be useful for diagnosing network problems and for more general information on how a network is performing.

Mbps

Mega-bits per second

N or N+ 1 etc

N represents one standard part / machine. N+1 means we have the part or machine plus one set of ‘spares’ in layman’s terms should the original break. In other words redundancy is built into the infrastructure so that if one component fails, continuous operation is maintained and there is a hot standby (the “1”) if another component fails.

NAP

Network access point

NAS

Network-attached storage allows you to store and back-up files via our fast fibre network. As NAS is a disk based system, rather than tape, it gives you instant access to any backed up files as well as fast backup / recovery times.

NSI

National Security Inspectorate

PDA

Personal digital assistant

PHP

Hypertext processor

Physically diverse fibre

Two or more fibre connections along separate routes in the ground with separate building access points.

POP

Point of presence

POP3

Post office protocol (latest version)

PPP

Point-to-point protocol

PUE

Power usage effectiveness - PUE is calculated by dividing the total amount of power a data centre consumes by that which is used by the IT equipment. A PUE score of around 2 for a data centre would be considered ‘average’, while a PUE of 1.5 is deemed ‘efficient’ and anything below this is difficult to achieve; a few facilities are now operating at 1.1 – 1.4 by using very efficient cooling methods.

QOS

Quality of service

RSS

Really simple syndication or rich site summary

SIA

Security Industry Authority

SLA

Service level agreement. The SLA outlines the level of service you can expect from 4D along with specifying the levels of availability that can be expected from services such as power or network connectivity and the responsiveness to reported faults.

SMTP

Simple mail transport protocol

SQL

Structured query language

SSL

Secure sockets layer

TCP

Transmission control protocol

TCP / IP

Transmission control protocol / Internet protocol

Tier I:

composed of a single path for power and cooling distribution, without redundant components, providing 99.671% availability.

Tier II:

composed of a single path for power and cooling distribution, with redundant components, providing 99.741% availability

Tier III:

composed of multiple active power and cooling distribution paths, but only one path active, has redundant components, and is concurrently maintainable, providing 99.982% availability.

Tier IV:

composed of multiple active power and cooling distribution paths, has redundant components, and is fault tolerant, providing 99.995% availability.

TLD

Top-level domain

UPS

Uninterruptable power supply for ensuring availability during brown/black outs as well as avoiding damage to hosted equipment by smoothing surges/spikes in the main electricity supply. A UPS works in a similar way to a laptop battery. If your laptop is fully charged and you pull out the power supply, the computer stays on because the technical load (the screen, CPU, memory etc.) is actually running off the battery. The same is true of our UPS, except on a much bigger (and complex) scale.

VBNS

Very high speed backbone network service

VESDA

“Very Early Smoke Detection Apparatus” a smoke-detection brand using lasers to constantly sample the air for smoke particles.

VISP

Virtual internet service provider

VM

Virtual machine

VOIP

Voice over IP

VPN

Virtual private network

W3C

World wide web consortium

WAP

Wireless application protocol

WASP

Wireless application service provider

WEP

Wired equivalent privacy

WI-FI

Wireless fidelity

WWW

World wide web

XML

Extensible mark-up language

XSL

Extensible stylesheet language